Terms & Conditions

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Last Updated: 15 August 2025

Welcome to Date with Nuts! By using our website www.datewithnuts.com, you agree to comply with and be bound by the following terms and conditions:

1. Use of the Website

• You agree to use this website only for lawful purposes.
• You must be at least 16 years old or have parental consent to place an order.
   

2. Products & Pricing

• We make every effort to display accurate product images, descriptions, and pricing. However, minor variations may occur.
• Prices and availability are subject to change without prior notice.
   

3. Orders & Payments

• All orders must be paid in full at the time of purchase or delivery.
• Payments are processed securely via our payment gateway partners such as Razorpay.
   

4. Shipping & Delivery

• We aim to deliver orders within the estimated time mentioned during checkout. However, delays due to courier services or unforeseen events are possible.
   

5. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
   

6. Governing Law

• These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Bengaluru, Karnataka.

Last Updated: 15 August 2025

At Date with Nuts, we take pride in delivering high-quality nuts, dry fruits, spices, seeds, berries, chocolates, and related products to our customers.

1. Order Cancellation

• You may cancel your order within 2 hours of placing it, provided it has not been processed or shipped.
• Once the order is processed or shipped, cancellation will not be possible.
• To request cancellation, please contact our customer support at support@datewithnuts.com  with your order details.
   

2. Refund Policy

• Refunds for Cancellations: If your order is eligible for cancellation, we will process the refund to your original payment method within 5–7 business days.
• Damaged or Incorrect Products: If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with photos or videos as proof. We will replace the product or issue a refund, based on your preference.
• Non-Refundable Items: Due to the perishable nature of our products, we do not accept returns or refunds for reasons such as taste preference, texture, or change of mind.
   

3. Contact Us
Email: support@datewithnuts.com

Last Updated: 15 August 2025

At Date with Nuts, we strive to ensure your order reaches you in perfect condition and on time.

1. Shipping Coverage

• We currently ship across India via trusted courier partners.
   

2. Order Processing Time

• Orders are processed within 24–48 hours of confirmation (excluding Sundays and public holidays).
   

3. Delivery Timeline

• Metro Cities: 2–5 business days
• Other Locations: 4–8 business days
  Delivery times may vary due to location, courier delays, or unforeseen circumstances.
   

4. Shipping Charges

• Shipping changes would be applicable as specified during the purchase.
   

6. Damages During Transit

• If your package is damaged during transit, please contact us within 24 hours with photos or videos, so we can resolve the issue promptly.

Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

Email: support@datewithnuts.com

Changes to These Policies

We may update these policies from time to time. Any changes will be reflected on this page with an updated effective date.